Introduction
‍This Privacy Policy describes how we collect, use, process, and protect your information when you use our SaaS platform for AI optimization of building mechanical systems. We are committed to protecting your privacy and handling your data in an open and transparent manner.

‍Information We Collect

Business Data
‍Equipment point data
Operational system data
Building system specifications
Performance metrics and related operational information

‍Personal Information
‍We collect minimal personal information, limited to:Names
Email addresses
This information is collected solely for communication purposes related to our services.

‍How We Use Your Information

Business Data Usage
‍To provide AI optimization services for building mechanical systems
To analyze and improve system performance
To facilitate integration with third-party applications (only when explicitly authorized by the customer)
To maintain and improve our services

‍Personal Information Usage
‍To communicate about service updates, maintenance, and related matters
To respond to inquiries and provide customer support
To send important notices and updates about our services

‍Data Storage and Security
‍We implement robust security measures to protect your information:
All data is stored securely on Microsoft Azure cloud infrastructure
End-to-end encryption for data in transit and at rest
Strict adherence to regulatory standards for data security and transfer
Regular security assessments and updates

‍Data Sharing and Third-Party Access

Business Data
‍Business data remains strictly confidential
Third-party application access is only enabled through API implementation when explicitly authorized by the customer
We never sell, trade, or give away your business data

‍Personal Information
‍We never share, sell, or distribute personal information to third parties
Personal information is used exclusively for direct communication purposes

‍User Rights and Data Access
‍Users have full access to their operational data through our system or directly from their equipment
Data collection ceases immediately upon contract termination
Users may request access to, correction of, or deletion of their personal information
Users maintain control over their data throughout the service period

‍Cookies and Tracking Technologies
‍We use cookies on our website to enhance user experience. Users have the right to:
View our cookie policy
Manage cookie preferences
Accept or decline non-essential cookies
Update cookie settings at any time
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‍Compliance with Privacy Regulations
‍We comply with all applicable privacy regulations, including:
General Data Protection Regulation (GDPR)
California Consumer Privacy Act (CCPA)
Other applicable US privacy regulations

‍Changes to Privacy Policy
‍We reserve the right to update this privacy policy as needed
All changes will be communicated to users via email
Continued use of our services after such changes constitutes acceptance of the updated policy
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‍Contact Information
‍For any questions or concerns about this privacy policy or our data practices, please contact us at:info@facil-ai.com

‍Legal Rights
‍Nothing in this privacy policy restricts your legal rights under applicable laws, including your rights under data protection laws.